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We handle your account data with care — from the moment you log in through GoPay, LinkAja, or Bank Transfer, to every session after that. This policy explains what we collect, how we use it, and the choices available to you as a member.
When you create an account with us, we collect the details you provide during registration — name, contact information, and the payment method you choose, whether that is GoPay, LinkAja, or a standard Bank Transfer. We use this information to operate your account, process transactions, and deliver support when you reach out. We do not sell your personal data to third parties. Information shared with payment processors like GoPay or LinkAja is limited to what those services need to complete a transaction — nothing more. Our internal records of your activity on the platform exist to keep your account running correctly and to respond to any questions you raise. Data storage follows applicable local requirements. Retention periods vary by data type: active account records are kept while your account remains open; transaction logs are held for the period required under applicable law; support correspondence is retained long enough to resolve any follow-up. Availability of this service depends on local law and eligible regions in Indonesia.
Payment data shared with GoPay is limited to what that processor needs to complete your deposit or withdrawal. We do not retain full payment credentials on our side.
When you use LinkAja, the transaction record on our end shows the amount and status. Detailed wallet data stays within LinkAja's own systems under their privacy terms.
Bank Transfer deposits generate a transaction reference visible in your account history. We use that reference to verify status — no additional bank account details are stored beyond what you submit.
Active account data is held while your account is open. After closure, records are kept only as long as required by applicable law, then deleted from active systems.
This policy applies specifically to data processed by be2slot when you use this platform. It does not govern how third-party payment services, game studios, or external links handle your information — those services maintain their own privacy terms. Understanding the boundary helps you know where to direct any data question.
Login credentials, session data, and account settings fall fully within this policy. We control how this information is stored and who within our team can access it.
Records of deposits and withdrawals via GoPay, LinkAja, or Bank Transfer are covered here for the portion we process. The payment provider's own policy governs their side of the same transaction.
How you navigate the platform — pages visited, games opened, session length — is logged to maintain service quality. This activity data is covered by this policy and is not shared with advertisers.
Links to external sites, payment gateways, and game content from studios such as PG Soft or Microgaming operate under their own terms. This policy does not extend to those external environments.
You have concrete actions available to you regarding the personal data we hold. Reviewing your account details is straightforward — log in and open the account settings page to see the information currently on file. If any detail is incorrect, the same settings section lets you submit a correction directly. For questions that go beyond self-service — a request to understand what data we hold, or a request to close your account and have your data deleted — our support team handles these by email. We aim to acknowledge requests promptly and to complete them within the timeframe required under applicable local rules. Where a request touches payment records required by law, we will explain clearly which records we are obliged to keep and for how long. Availability of specific data rights may depend on local law and eligible regions. If you are unsure whether a particular right applies to your situation, contact support and we will clarify.
Open account settings after login to view the personal details currently stored against your account, including contact information and linked payment method.
Errors in your name, contact details, or other profile fields can be updated directly in account settings. Payment method updates follow the verification steps shown there.
For questions about what data we hold or how it is used, contact our support team by email. Include your registered contact detail so we can locate your account and respond accurately.
To close your account and request deletion of personal data, submit the request through the support contact below. We will confirm what is removed and what must be retained under law.
Privacy questions and data requests go directly to our support team. Use the contact route that works best for you — we review all three.
Send your privacy or data request to our support address. Include your registered email or phone so we can locate your account and respond accurately to your specific question.
For general privacy questions during active support hours, live chat is available from within your logged-in account. Our team can direct you to the right process for any data request you raise.
Many routine changes — contact details, communication preferences, linked payment method — are handled directly in account settings without needing to contact support at all.
We use standard encryption for data in transit between your device and our servers, and access to account records within our team is restricted by role. Routine security reviews are part of how we maintain the platform.
We use cookies to keep you logged in and to remember basic preferences. You can manage cookie settings through your browser at any time. Disabling certain cookies may affect how account features work during your session.
Login access is protected by the credentials you set. If you believe your account has been accessed without your permission, contact support immediately — the steps to secure your account are shown in the help section.
We keep active account data while your account is open. Records tied to transactions are held for the period required by applicable law. When retention is no longer required, data is removed from active systems.
When this policy changes in a meaningful way, we post the updated version on this page with a revised date at the top. Continued use of the platform after an update means you have had the chance to review the new terms.
Real questions from members about how their data is handled, answered directly.
We collect the details you submit during registration — name, contact information, and your chosen payment method such as GoPay, LinkAja, or Bank Transfer. We also log session activity to keep the account functioning correctly and to respond to support requests.
We do not sell personal data. Information is shared with payment processors only to the extent needed to complete a transaction. Game studios such as PG Soft or Microgaming receive no personal account data — they provide game content only, and their systems are separate from yours.
Log in and open account settings — most profile fields can be updated directly there. For changes that require verification, follow the steps shown on that page. If you are unable to make a correction yourself, contact support with the details you need changed.
Yes. Send a deletion request through our support contact. We will confirm what is removed and which records we must retain under applicable law — transaction logs tied to financial obligations may be kept for the required period before deletion.
Active account data is removed when closure is complete. Transaction records are held for the period required by applicable local law. Once that retention period ends, the records are deleted from active systems. Support correspondence is kept long enough to resolve any open follow-up.
Cookie preferences can be adjusted through your browser settings at any time. Strictly necessary cookies — those that keep your session active — cannot be disabled without affecting account functionality. Other tracking preferences can be limited without losing access to core account features.